BOOST Your Emotional Intelligence At Work

by blogadmin 31. July 2018 00:57

Carol Helsel | HR & Recruiting Edition | July 31, 2018

 

Most people know it's not a good idea to be highly emotional at work. Emotional intelligence or EQ is the ability to identify and manage our emotions. Have you considered, though, our ability to manage other people's emotions? Or what type of emotion we should display for any given situation?

Research suggests that people who are more emotionally intelligent are also more successful at work, in relationships, and stay healthier. Psychologists say it's not easy to improve, but if you are brave and motivated enough to want to learn how others see you, you can make positive changes.

Below are listed first 10 of "21 Quick and Easy Ways to Boost Your Emotional Intelligence". Check them out and get a good start onto becoming more emotionally healthy. Do take some more time to read the full article as it is very valuable to overall leadership and personal growth. 

1. Pick one area below to improve on.

2. Surround yourself with people who don't necessarily agree with you.

3. Find a "career" mirror or friend to help you reflect on your emotions.

4. Assign someone to be your "loving critic" at work.

5. Try to see things from another's perspective.

6. Give people the benefit of the doubt.

7. Ask people directly what they are feeling.

8. Learn to empathize without getting overly emotionally invested.

9. Pretend to be humble.

10. Know what sets you off and watch for it. 

Personal Challenge:  What area did you pick to begin working on? How about picking someone to serve as your "career mirror" or "loving critic"? Talk to that person today to begin seeing yourself as others see you.

Stay In The Right Lane

by blogadmin 18. June 2018 03:09

Rhoda Kreuzer  |  Team Building Edition  | June 18, 2018

While driving down a winding road, I quickly came upon a sharp curve in the road. As I started braking, I had that sinking feeling - you know the one where an adrenaline rush follows? I had an overwhelming fear of going into the ditch. Well, I was able to keep control, applying the brakes well enough to make it through the turn and keep on going. After driving awhile, I realized indeed that there were guardrails; a preventative measure set in place to help keep people in their lane, on the road and safe from harm.

In life, teams seem to work at such a fast speed that when there are turns, twists, and changes ahead, they struggle or without much thought must make the needed adjustment. It is taxing and stressful to operate this way. 

Are you picking the right team members? (What happened when Steve Jobs did.) Do you have guardrails for your team? Are there boundaries that prevent them from moving outside their "lane"? How do you coach them (here's one good approach) so that they keep aligned, focused, and in their "lane" heading for the right destination without obstacles? By setting expectations, boundaries, and building in accountability for their work, you create a sound environment for them to make solid decisions.

Your team will enjoy the journey, arrive at their destination safely, on time, and ready to "hit the road" again!

Personal Challenge:

Where does your team seem to face obstacles and get held up the most? What guardrails and boundaries will help them stay on track and in the right "lane"? How can you change your approach in leadership to include more coaching, accountability, and recognition? Start today and enjoy the ride!

 

Fake Stories.

by blogadmin 11. May 2018 04:18

Rhoda Kreuzer | Team Building Edition

Stories are wonderful things. They take us on journeys, allow us to imagine diverse cultures, and entertain us. They can create emotions of joy, thoughtfulness, or sometimes sadness. Stories have been used for centuries to convey truths being passed on from generation to generation.

However, there are stories that we create and believe every day without consciously being aware of them. Stories we create about other team members. For example, when someone fails to say good morning to us, we might create a story in our mind about how they have never liked us and are purposely snubbing us.

Or consider when someone makes a decision we disagree with and we create a story about them that assumes they are being uncaring or manipulative. These stories are powerful and begin to create a context for how we view that person and everything they do.

If we do not ask the person for clarification, we can end up making assumptions that are not true. This produces a lot of conflict within our teams. Instead, try asking yourself questions like, "I wonder why they chose to do it that way?" or " I wonder why they seem so quiet this morning?" Then ask the person for further input. You might be amazed to learn that your "story" or assumptions were "fake" all along!

Challenge:

-Starting this week, improve your personal relationship by asking questions first rather than making assumptions.

-Help your team improve their awareness in conflict situations. Watch this intro video on Everything DiSC Productive Conflict Assessment. Contact me if this tool might be for your organization.

Have a terrific week, 

Rhoda 

 

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