Do Your Employees Tell Friends and Family They LOVE Where They Work?

by blogadmin 27. September 2018 01:35

  

 HR & Recruiting Edition | September 27, 2018

"Customers will never love a company until the employees love it first." -Simon Sinek

Employees spend half their lives at work. It should at least be a pleasant experience. Whether employees are treated unfairly or believe to be treated unfairly, morale is the first to go. What then soon follows? Teamwork and productivity. After this, dissatified employees begin to share their negative experiences at work with family, friends, and their social media netwwork thus turning away potential customers and job candidates.

In order for employees to love their work place, these 3 things matter:

1.  Taking interest in the well-being and success of employees

2.  Providing support, mentoring, and tools for employees to grow

3.  Keeping up the physical environment in which they work in daily

In order for employees to love their work place, use these 3 approaches:

1. Engage and ask your employees what they love and what you could do differently to reduce frustrations

2. Involve your employees in decisions and let them know their voices are being heard

3. Be authentic and sincere by refining your communication style, systems, and practices to honor employees and build trust

It's good to view your employees as internal customers. This means that each employee must be considered a valued client who can always be treated with patience, dignity and respect. Then, you can count on your employees sharing why your company is a great place to work and patronize. 

It's Game Time. Are You Ready?

by blogadmin 19. September 2018 01:36

  

Rhoda Kreuzer | Team Building Edition | Septembet 19, 2018

Are you ready? 

Recently, I watched the Detroit Lions walk on the field and disappoint their fans yet again. They lost by 30 points. Even worse than the score, was the fact that this was a home game, and was against an opponent that no one expected to win. How could this happen?

Teams may have the uniform, they may be present physically, but the real determination of success is whether they are committed and prepared to execute. Even talented people will fail if they are not focused on the importance of mission. They will enter their day just going through the motions and leaving. This will not create success.

Today and every day begin by asking yourself, "Am I ready to have an impact? Am I focused on the critical things that must happen for us to advance?" Make every day count! Treasure this opportunity to assist your team in advancing towards the goal!

Go Get 'Em,

Rhoda 

Same Roster, Different Leadership. Better Results.

by blogadmin 4. September 2018 03:03

See full article by Psychologist Ryne Sherman, Ph.D.

Sports are an excellent laboratory for understanding how leadership impacts organizational effectiveness. Consider the case of the Florida Atlantic University football program.

In the fall of 2011 there was a great deal of excitement in Boca Raton as it was the opening season for a brand new, $70 million football stadium. The season, however, was disappointing for FAU fans with a finish of 1 win and 11 losses. And they could never fill their stadium more than half-full. The legendary Howard Schnellenberger, retired and stepped down as coach.

The team did not fare much better over the next 5 seasons. Carl Pellini was hired, but resigned for alleged illegal drug use. Charlie Partridge took over, but was fired. Finally, FAU hired Lane Kiffin as head coach for the 2017 season. Without a full season to recruit, Kiffin was faced with the same players who had just produced back-to-back 3-9 records. For this reason, what happened in 2017 was remarkable:

- An 11-3 record, their best ever

- A team record 58 points in a game against Old Dominion

-Breaking that record with 69 points in the game against North Texas the following week.

- Scoring 73 offensive touchdowns, tied for 3rd in the nation.

-An undefeated record of 8-0 in conference play.

- Winning the conference championship with a 41-17 victory over North Texas.

-Becoming Boca Raton Bowl Champions with a 50-3 win over Akron. 

Same roster. Different leadership. Vastly Different Results. Despite having the same players, the team looked vastly different. The 2016 team looked lost and panicked on critical plays. The 2017 team reacted beautifully to a 4th-and-goal situation. No panic. They knew exactly what play to run and how to execute it in the situation.  That's preparation. Preparation that can only come from leadership.

View FAU's 4th and goal clip 

In the 1970's and 80's, the consensus among leadership researchers was that leadership is situationally-driven. That is, leadership and organizational outcomes were entirely based on circumstances outside individual control. In the decades since, we've proven over and over again that who is in charge has dramatic consequences for performance in sports, business, and politics. Lane Kiffin was placed in the excact same situation as his predecessors. the results of this natural experiment once again confirm the hypothesis that leadership matters.

As for 2018, FAU begins the season as 21-point underdogs and may never flourish as much as 2017. BUT, I wouldn't bet against Kiffin and his team.

 

 

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