Dear Change Leader, Change Yourself.

by blogadmin 3. June 2019 02:37

  

 Rhoda Kreuzer | Leadership In Action | Leadership Edition 

Why is change so difficult at work? Often, it's because leadership uses a logical approach to deal with the implementation of a new process, but ignores the emotional side of the equation. Put yourself in your others' desk chairs when it comes to change:

(1) It is unknown. We can't be sure if the change will be positive or if it will work.

(2) It requires us to change our pattern of behavior. Most people enjoy a routine pattern or a way of doing things. Change disrupts our routine. 

(3) It requires energy. Most of us would rather continue our current practice because it takes less work. We prefer autopilot mode.

(4) I am losing something of value. Most of us feel that with change we lose something important. Something we value about our status, our work, our relationships. We may even feel that we are out of control. 

You may think the ability to empathize and fully understand what's going on in a team member's head is easy, but today's leaders need to be REAL change leaders. Draw people into the story by making them active participants. The trick is to uitilize your soft skills and address the real concern of what's in it for them. Great change leaders make people see the positive side of change, show them how they will learn, grow, and improve, and make the status quo seem unappealing.

Personal Challenge:
With upcoming changes that need to be made, what can you do to improve your own soft skills? In what ways can you involve your team in the change process? How can you include them in the journey? Where can you demonstrate your enthusiasm and gratitude for their roles in making your company thrive and become even more successful?

Here's wishing you great success in all that you do! 

Who Loves Taco Bell? Here's WHY.

by blogadmin 20. May 2019 03:35

  

Rhoda Kreuzer | Leadership In Action | Building Healthy Teams Edition  

Do you want your team to work together? To pull in the same direction? Then you must tell them WHY it matters.

Leaders often believe that they have communicated effectively by providing instructions on what to do, issuing a due date, etc. This is nothing more than giving your team members data. What engages people is giving them understanding on the importance of the work they are doing and WHY it matters. When people are aligned and engaged in their work, they produce and strive for excellence.

This works effectively for Taco Bell. Greg Creed, CEO, firmly agrees "Getting alignment is very important, and how I gain it is by doing 3 things: You tell people what, you tell people how, but must importantly, and it's not something we're particularly good at is you have to tell them WHY...

(1) Telling them what, engages their heads.

(2) Telling them how engages their hands.

(3) Telling them WHY engages their HEARTS and enables you to make an emotional connection. This gets you the best alignment."

Click here to view a one minute video on the explanation of Simon Sinek's Golden Circle to understand more about how to craft and share your WHY. 

Do Your Employees Feel What They Do Matters?

by blogadmin 8. April 2019 02:59

Increases in technology and employee management strategies have driven home an important point: EMPLOYEE ENGAGEMENT is important to business success, but yet woefully ignored. Gallup reports only 15 percent of employees worldwide are engaged in their jobs. A bit of good news is that American workers are twice as likely to be engaged, but even so, that leaves 70% of employees who are disengaged at work.

The cost of disengaged employees to US businesses is a staggering $350 billion per year. To put that in perspective, for every unegaged employee on staff you business will lose $2,246 per year. Disengaged employees take more sick days, miss deadlines, cause customer complaints, and complain. Turnover rates are higher when employee engagement is low, morale is low, and engaged employees find it difficult to work to their full potential.

Here are 5 trends that Human Resources Today expects to see gain traction in 2019:

(1) Do you provide purpose? It's often overlooked, but employees need to feel what they do matters. Not only millenials, but the iGeneration want their work to have purpose. Capitalize on this by ensuring employees understand company values, and how their tasks-big or small-affect company success. Recognition is closely related to feelings of purpose and boosts employee engagement.

(2) Do you focus on employee experience? Employee experience relates to everything the employee does or feels on the job. Technology, corporate culture, workspace, and support systems all factor in to employee experience. Companies who cultivate employee experience have 4 times the average profits of their nonexperiential peers and see 40 percent less turnover. By treating each employee as customers, you ensure a better experience from the bottom up.

(3) Do you adopt professional development into your employment strategies? Technology is evolving at an ever-faster rate. AI, automation, augmented reality, and software advances are all changing the job market, leaving employees concerned their skills will quickly become obsolete. Deloitte Insights reports traning and development rank as the number one job driver for employees under the age of 25 and number two for up to age 35.

(4) Do you provide performance feedback quickly to your employees? Traditional performance reviews were a trial for managers and a major stressor for employees. Today, the use of real-time feedback tools is key. Employees value feedback as it helps them perform better and improves their standing in the workplace. Effective performance managment helps employees align their personal goals with larger organizational goals, helping both employees and the company develop and grow.

(5) Do you commit to diversity and inclusion? Employees feel psychologically safe knowing their company is committed to fairness and equity. Companies who rely on diverse and inclusive work teams are more engaged, creative, and innovative. 

Personal Challenge:

Do your employees show up physically, emotionally, and cognitively every day? Are they enthusiastic about what they do and why they do it? Do they naturally find ways to excel and do you support them? Which of these questions have you answered yes? How about sometimes? How about no? Start with the no's and the maybe's this week. Outline a few initiatives and get engaged!

Have a great week! 

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