Listening Builds Success

by blogadmin 7. July 2020 04:00

    To many, listening sounds passive and time consuming. We tend to be people of action and want to start immediately to accomplish things. We fail to realize that listening is an active and powerful tool, as well as a pillar in the foundation of success. Listening allows us to hear the deeper meaning, to glean gems of wisdom and truth from those around us. Learning from the experience of others creates a new place of understanding to journey forward from. To successfully navigate life’s complexities, it is in our own best interest, and of those we serve, to become highly astute students of those around us.
 
 
 
 
     Listening means becoming curious and asking questions that are deeper than surface level. Consider the variance in the following questions:
 
  • What do you do? >> What is most meaningful in the work that you do?
  • What are your revenues? >> What does success mean to you?
 
     What can you ask the people you hope to serve and lead? What might they tell you if you actually listened with an intent to understand? You may be surprised how much wisdom you will gain that was hidden from view. Choose to listen, ask deeper questions, and pave your way to success.
 

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Small Action...Big Impact

by blogadmin 7. July 2020 03:58

 

You never know how or when you’ll have an impact, or how important your example can be to someone else.
– Denzel Washington


Many people have been planting flowers, fertilizing their lawns, and trimming bushes all in hopes of having a beautiful landscape to enjoy. That same lawn that you have tended would probably be brown and full of weeds if you had not taken steps to ensure it would be healthy. Likewise, your flowers would be wilted and crumpled if you did not water them and give them plenty of sunlight.

The people on your team are just like the grass or flowers in your landscape.They need certain care in order to flourish. If neglected, they may still do their job but most likely not to their full potential. In a Gallup Organization study, they found that most employees need to receive feedback and recognition once every seven days. That may sound like a lot, but consider how much stress they experience, how many complaints they may field from customers, or the challenges they face from week to week.

Your one single comment may not seem like a lot, but it is huge in warding off burn out and fatigue. Your positive messages and example may be just what they need to keep a smile on their face and create raving fans from your customers. Make a difference by displaying gratitude to your team, listening to their needs, and treasuring their input. Water them through training and mentoring opportunities. You can have a positive influence on those you lead and reap the enjoyment of having an awesome team! 

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Time for Change

by blogadmin 23. June 2020 03:12

It has been said that the change we love the most is the change we initiate. When change fits our preferences, our work style, and our beliefs, we are all for moving ahead. However, most change is not that easy or convenient and requires us to stretch.

Even when we know that change is needed, we struggle. For example, most of us would say that racism is wrong and that things need to change, but we are still having the same conversations around racism that have occurred over the last several hundred years. The question becomes, “How do we create and grow from change”? This is a great question to which I would like to suggest a few thoughts related to eliminating racism.

 

  • Commit yourself to the change past the media attention: Instead of eliminating racism being a nice idea that we “hope” will occur, we must commit ourselves long term to do what is needed to ensure that we are anti-racist.

  • Educate yourself: What is systemic racism and how has this practice continued? Read books, take classes, visit museums and landmarks, and talk to people of color to learn from their experiences.

  • Speak up when situations arise: Write your legislators about needed reform, march when issues arise that need joint action, speak up about racism and correct misinformation when in conversation with others you know.

  • Change your habits: Consider adding Juneteenth and Martin Luther King Jr. Days as holidays in your company, diversify your media feeds to include influencers who are people of color, frequent businesses owned by people of color, listen to music by black artists, and attend festivals celebrating other cultures.

  • Be an advocate for others: Actively recruit people of color, support them for leadership roles and encourage others to consider them for promotions.

  • Be in relationship: It is amazing what we learn and how we become better informed when in relationship with those we seek to serve or advocate for them. Firsthand knowledge informs our understanding. Listen when talking with people of color to learn their story and understand their perspective. 

  • Be willing to be uncomfortable. Change does not come without some stretching and discomfort. However, change will produce a richer experience and growth if we are open to embracing the process.

 
 
As you seek to lead your organization or your team through change, use these steps to embrace and grow from change. 

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