Tips to Improve Virtual Non-Verbal Communication

by blogadmin 1. June 2020 02:56


Recent quarantines have turned professional meetings and relationships upside down, making video meetings an essential component to keeping a business running smoothly.  With a simple click of a link, everything from team meetings to securing business deals to interviewing candidates can now be done remotely.  Have you taken the time to consider your online business etiquette?  While working from home it feels easy to jump on a video call without considering how our internal and external environment presents to others. For instance, is the background behind you busy or chaotic? Is there a moderate volume to the background noise? Is the lighting dispersed well? Did you brush your hair? Many of these things would generally not have been thought of when having a business meeting in person, as we are ready for our day before we leave the house and have chosen a certain environment to meet in. The tips below will help you keep your meetings productive, effective, and professional while presenting a positive image to business contacts and interview candidates.   


1. Mute yourself when not speaking.

2. Be on time.  If you cannot make it, let the host know of your absence.

3. Ensure your technology works correctly before the meeting starts. 

a. Test the camera and microphone ahead of time.

b. Use an on-line internet speed test to make sure your speed is fast enough to support a decent level of quality.

c. Don’t move the camera during the meeting. 

4. Create a high-quality presence.

a. Be centered on the screen and a distance that shows your head and chest.

b. Have a presentable look- appropriate clothing, grooming.

c. Ensure even lighting- no sun or bright spots, or shadows.


d. Consider a virtual background if your background isn’t pleasing. 

5. Eliminate or minimize distractions (kids, pets, co-workers) but if there’s a chance of something happening, let the participants know ahead of time.  Standards are a bit more relaxed now than in the past, but it’s still important. Use headphones if there will be external background noise. 

6. Pay attention and focus on the meeting.  Don’t do other work.  It’s obvious, it’s distracting, and it’s unprofessional.  Taking notes is fine if you let the viewer know what you’re doing. 


7. Keep your video on- it adds a human touch, can help combat isolation, and can strengthen relationships. 

8. It’s acceptable to have a beverage, but don’t eat. 

9. Interruptions can occur more often during a video meeting so be more courteous and allow others to speak first. Allow a moment between speakers to ensure they have finished their thought.   


Check your etiquette to ensure that you are communicating well virtually.  Doing so will enhance your relationships and strengthen your impact. 

Next Level Culture

by blogadmin 27. May 2020 01:24

Leaders often are focused on creating efficiencies, creating systems, setting goals, and checking off tasks on their to-do lists. While all these things are important, there is another aspect of leadership that is even more critical...
 Creating a culture where team members know the following:
*Innovation is everyone’s job
*Learning is ongoing for everyone
*Humility and mission focus are foundational
*Sharing information and collaboration creates a propelling energy
*Recognition and celebration are as important as analysis
*Diversity creates depth and richness within our team 

Ask yourself, “How am I fostering each of these cultural pieces?” and “How much time do I spend focused on and modeling each of these?” The answer to these questions will demonstrate your success quotient. Without these there will be great programs, initiatives, and ideas. However, they will never go the distance, because culture is the fuel that leads to sustained success.

Being Awesome

by blogadmin 16. May 2020 01:22

“Being Awesome” seems like hype or someone’s idea of a great slogan. We brush past it without really thinking about how it could transform our lives. We miss the real truth and power behind it and instead settle for “being okay”.
In his book “A Sense of Urgency”, John Kotter talks about how the pursuit of perfection keeps us from propelling forward to needed change and success. Likewise, many of us strive to produce the work expected of us without asking how we could go beyond the expected to be awesome. Consider what would it take to become awesome. Just asking the question generates energy and forward-thinking initiative.

Being awesome is not about changing the world, it is about growing ourselves and impacting those around us. It is the truest representation of who we can be and not accepting others definition of what we can accomplish. It is holding ourselves accountable to doing our best work, being committed to purpose, and striving to “Be Awesome”.

What will you do today to bring the best of who you are to those around you? Will today be another “okay” day, or a day in which you strive to “Be Awesome”?

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