Resilience. How To Come Back Stronger Than Ever.

by blogadmin 22. October 2018 01:49

  

Carol Helsel | HR & Recruiting Edition | October 22, 2018

Resilient Leader:  A person who sees failures as temporary setbacks they can recover from quickly. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. They find ways to move forward and avoid getting stuck.

Resiliency can make or break a company during challenging times, making it a critical attribute to have. The question then becomes, do you have it or if not, can you develop it?

Addressing the loss of her husband, Facebook COO Sheryl Sandberg teamed up with Adam Grant, a Wharton professor of psychology. Here are 5 findings they teach us in their book, "Option B: Facing Adversity, Building Resistance and Finding Joy":

1.  STUNTING RECOVERY. Studies show that people recover quickly when they realize that hardships aren't entirely their fault, don't affect every aspect of their lives, and won't follow them forever. Think this way in terms of business leadership.

2. KICK THE ELEPHANT OUT OF THE ROOM. Sandberg did not speak of her husband's death when she returned to work, nor did her colleagues. During times of crisis, leaders can become silent to shield employees from what's going on. This can have a detrimental effect to how the team reacts and moves forward. It's critical to be open, hones, and transparent. Communicate what is happening. Employees need to know and should hear it from the most senior leader.

3. SELF-CONFIDENCE & SELF-COMPASSION. Whenever Sandberg finds herself overwhelmed, she takes it one step at a time. "I didn't have to aim for perfection. I didn't have to believe in myself all the time. I just had to believe I could contribute a little bit more. She regularly gives this advice to colleagues who doubt themselves. 

4. CONTRIBUTE. To help Sandberg rebuild her self-confidence, Grant suggested she write down three things she did well every day. Instead, she counted the contributions she made every day. This boosted her confidence, because gratitude is passive: it makes us feel thankful for what we receive. Contributions are active: they build our confidence by reminding us that we can make a difference.

5. PAY ATTENTION TO JOY. Rather than waiting until we're having a good day to enjoy life, whe should go and do the small things that make us happy. When you seize more and more moments of happiness, you find that they give you strength. And strength is what you need to get through the tough times. Getting through the tough times is what resiliency is all about.

Personal Challenge:

-Where do you tend to hold back when communicating to your employees? Why? 

-In what type of situtations do you tend to get overwhelmed? What is one way you can contribute just a little bit more?

-What small moments in life make you joyful? How can you incorporate those into each work day? Is it something where you could include your employees?

 Find ways that help you move forward when you get stuck. It's the tenacity to simply continue to move forward. Resiliency makes a company lasting and strong.

All The Best,

Carol 

 

Do Your Employees Tell Friends and Family They LOVE Where They Work?

by blogadmin 27. September 2018 01:35

  

 HR & Recruiting Edition | September 27, 2018

"Customers will never love a company until the employees love it first." -Simon Sinek

Employees spend half their lives at work. It should at least be a pleasant experience. Whether employees are treated unfairly or believe to be treated unfairly, morale is the first to go. What then soon follows? Teamwork and productivity. After this, dissatified employees begin to share their negative experiences at work with family, friends, and their social media netwwork thus turning away potential customers and job candidates.

In order for employees to love their work place, these 3 things matter:

1.  Taking interest in the well-being and success of employees

2.  Providing support, mentoring, and tools for employees to grow

3.  Keeping up the physical environment in which they work in daily

In order for employees to love their work place, use these 3 approaches:

1. Engage and ask your employees what they love and what you could do differently to reduce frustrations

2. Involve your employees in decisions and let them know their voices are being heard

3. Be authentic and sincere by refining your communication style, systems, and practices to honor employees and build trust

It's good to view your employees as internal customers. This means that each employee must be considered a valued client who can always be treated with patience, dignity and respect. Then, you can count on your employees sharing why your company is a great place to work and patronize. 

Same Roster, Different Leadership. Better Results.

by blogadmin 4. September 2018 03:03

See full article by Psychologist Ryne Sherman, Ph.D.

Sports are an excellent laboratory for understanding how leadership impacts organizational effectiveness. Consider the case of the Florida Atlantic University football program.

In the fall of 2011 there was a great deal of excitement in Boca Raton as it was the opening season for a brand new, $70 million football stadium. The season, however, was disappointing for FAU fans with a finish of 1 win and 11 losses. And they could never fill their stadium more than half-full. The legendary Howard Schnellenberger, retired and stepped down as coach.

The team did not fare much better over the next 5 seasons. Carl Pellini was hired, but resigned for alleged illegal drug use. Charlie Partridge took over, but was fired. Finally, FAU hired Lane Kiffin as head coach for the 2017 season. Without a full season to recruit, Kiffin was faced with the same players who had just produced back-to-back 3-9 records. For this reason, what happened in 2017 was remarkable:

- An 11-3 record, their best ever

- A team record 58 points in a game against Old Dominion

-Breaking that record with 69 points in the game against North Texas the following week.

- Scoring 73 offensive touchdowns, tied for 3rd in the nation.

-An undefeated record of 8-0 in conference play.

- Winning the conference championship with a 41-17 victory over North Texas.

-Becoming Boca Raton Bowl Champions with a 50-3 win over Akron. 

Same roster. Different leadership. Vastly Different Results. Despite having the same players, the team looked vastly different. The 2016 team looked lost and panicked on critical plays. The 2017 team reacted beautifully to a 4th-and-goal situation. No panic. They knew exactly what play to run and how to execute it in the situation.  That's preparation. Preparation that can only come from leadership.

View FAU's 4th and goal clip 

In the 1970's and 80's, the consensus among leadership researchers was that leadership is situationally-driven. That is, leadership and organizational outcomes were entirely based on circumstances outside individual control. In the decades since, we've proven over and over again that who is in charge has dramatic consequences for performance in sports, business, and politics. Lane Kiffin was placed in the excact same situation as his predecessors. the results of this natural experiment once again confirm the hypothesis that leadership matters.

As for 2018, FAU begins the season as 21-point underdogs and may never flourish as much as 2017. BUT, I wouldn't bet against Kiffin and his team.

 

 

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